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In the meantime, here is some information that may answer your question:
Order Status Update
Orders with standard shipping ship within 1-2 business days and arrive within 3-10 business days. Orders with express shipping ship within 1-2 business days and arrive within 3-4 business days. Tracking information is automatically sent to your email.
30-Day Guarantee
We guarantee your plants will arrive in happy, healthy condition. If not, we replace them for free as part of our 30-Day Customer Happiness Guarantee.